Help & contact

Support

Questions, bug reports and feature requests can be sent directly by email. There is deliberately no web form, user account or tracking.

Support address

app@matchcontrolone.com

Write an email

For a bug report, include the device, iOS/iPadOS/macOS version, app version, build number and precise reproduction steps.

Frequently asked questions

Where is my data stored?

Data is stored locally on the device. When iCloud synchronization is enabled, durable data is additionally synchronized through the private CloudKit database of your Apple account.

How quickly does iCloud synchronize?

Seasons, tournaments, matches, clubs and history synchronize after their save action. Shared settings synchronize only after you tap Save; device-specific display and help options remain local. CloudKit notifications and a foreground safety check update other devices automatically; delivery still depends on the network and Apple system services.

How can I delete data?

The app separates local data, synchronized data on all devices and a complete iCloud reset. A deleted history entry also disappears from evaluation and is protected against being restored by an older cloud copy.

How do clubs, squads and age groups work?

Each club appears once in the club library. It may contain seniors, standard or custom age groups and parallel squads such as G1 or G2. Club logo, flag and default venue are shared; players, formations and an optional squad venue remain individual.

How do I start the external presentation?

Connect a TV, receiver, projector or monitor through AirPlay, HDMI or USB-C. Presentation mode shows the connection status and uses the public-content setting as the visibility limit.

Is the widget installed automatically?

No. MatchControl makes the widget available to the system, but you add it manually from the iPhone, iPad or Mac widget gallery.

When is a public link created?

A match or tournament is published only after the link is explicitly enabled. Public content determines the visibility level. A standard or individual password is optional, and links expire automatically.

May I use club logos and player photos?

Yes, but only for content for which you have the necessary rights and permissions.